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 How can I contact The Jacobsen?
How do I navigate the website and what can I do?
What Internet browser should I be using?
What type of computer do I need?
The site seems slow. What can I do?
My browser displays outdated information. What can I do?
What are the units of measure for the price guides?
What do the shipping abbreviations mean?
How can I contact The Jacobsen?
Hide and Leather
Gary Gagnon at 816-279-8889 or
ken@thejacobsen.com
U.S. and International Animal Fats or Proteins
Bill Dieterichs at 314-205-1479 or
billyd@thejacobsen.com
Grain & Food, Marine, Renewable Fuels or Vegetable Oil
Lenny Carpenter at 765-279-5041 or
lenny@thejacobsen.com
General
Call us at 312-726-6600
Fax us at 312-733-2561
E-mail us at info@thejacobsen.com
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How do I navigate the website and what can I do?
For website assistance, click the icon below to download a User Guide*.
*The User Guide is a PDF file which requires a recent version of Adobe Acrobat Reader. Click the icon below to download the application.
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What Internet browser should I be using?
Our website is optimized
for Internet Explorer 4.0, Netscape Navigator 4.5, and all newer versions. Click the following links to download the most recent version:Internet Explorer: http://www.microsoft.com/windows/ie/default.htm
Netscape Navigator: http://www.netscape.com/download/index.html
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What type of computer do I need?
While there are no stringent requirements as to what kind of computer you
should be using to navigate the by-products.com website, we recommend the following
system as being "minimum" yet effective: Pentium processor or equivalent, 133Mhz,
32 Megs RAM, 28.8 Kbps modem connection. More powerful computers with faster Internet
connections can, of course, navigate the site more efficiently, but the above
system should perform adequately to successfully manage online business.
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The site seems slow. What can I do?
Perceived site performance may be affected by using older browsers, slower
modem speeds, or certain computer systems. There is no need to purchase a brand
new computer to navigate our site, though the specifications stated above regarding
system requirements are a good base from which to start. A 56.6 Kbps modem is the industry-standard
and can easily be added to most PCs, regardless of their age. Upgrading
modem speed is one of the easiest ways to enhance your online experience. Also,
The Jacobsen Publishing Company will continue to improve and upgrade the quality of
the website through software innovations and new product development.
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My browser displays outdated information. What can I do?
From time to time, your browser may display "old" web pages that have been stored in cache. If you have Internet Explorer, follow these steps to get rid of these "old" pages:
1. Click on the "Tools" menu of your browser
2. Select "Internet Options"
3. In the "Temporary Internet Files" section of the next window, click the "Delete Files" button
4. Check "Delete All Offline Content"
5. Click "OK"
6. Click the "Settings" button
7. Select "Automatically" check for new versions of stored pages
8. Click "OK"
9. Click "OK"
The next time you visit By-Products.com, your browser will display the current day's page. Be sure to keep the number of days that your browser keeps pages in "History" to a minimum. This will lessen the chance that you will see "old" pages in the future.
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What are the units of measure for the price guides?
Fats & Oils Bulletin
- Bleachable Fancy Tallow - Rotterdam is US $ per Metric Ton (CIF Rotterdam)
- All other geographies and products are US Cents per Pound (FOB unless otherwise noted)
Vegetable Oil
- All products are US Cents per Pound (FOB unless otherwise noted)
Biodiesel
- All geographies are US Cents per Gallon (FOB unless otherwise noted)
Glycerin
- All products are US Cents per Pound (FOB unless otherwise noted)
Feed Bulletin
- Dry Rendered Tankage is US $ per unit of Protein (FOB unless otherwise noted)
- All other geographies and products are US $ per Short Ton (FOB unless otherwise noted)
Grain
- Soybeans and Corn are US Cents per Bushel (Delivered)
- Soy Meal (Hi Pro) Brazil/Rotterdam and Argentine/Rotterdam are US $ per Metric Ton (CIF Rotterdam)
- All other geographies and products are US $ per Short Ton (FOB unless otherwise noted)
Marine
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